Frequently Asked Questions
Everything you need to know about your favorite boots.
How do I find the right size for my Blundstone boots?
Blundstone boots are listed in AU/UK sizing. Generally, for women's US sizing, you should drop 3 sizes, and for men's US sizing, you should drop 1 size. We recommend referring to our specific size guide for the best fit.
What is your return policy for online orders?
We offer a 30-day return policy for all unworn boots in their original packaging. Please ensure the soles are clean and the tags are attached to be eligible for a full refund.
Are Blundstone boots waterproof?
While many of our series feature premium water-resistant leather, only our 'Thermal' series is 100% waterproof with waterproof elastics and sealed seams. We recommend treating non-waterproof models with a leather protector.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days depending on your location. Expedited shipping options are available at checkout if you need your boots sooner.
How should I care for and clean my leather boots?
Clean your boots with a damp cloth to remove dirt. Once dry, apply a high-quality leather cream or wax to maintain suppleness. Avoid drying them near direct heat sources like radiators, as this can crack the leather.
Do you offer a warranty on your products?
Yes, we provide a limited warranty against manufacturing defects. If you believe your boots have a structural flaw, please contact our customer service team with photos and your proof of purchase.